Even More FAQ - The Kashmir Company, Inc.

14. How long does it take to process my return?
Please allow 10 to 12 business days for us to receive and process your return. You will receive an e-mail notification upon the completion of return processing. We are not able to issue credit until your return package has been received and processed.
15. What kind of pacakging options to Kashmir Company have?
All Kashmir products are delivered in luxurious custom made KashmirCompany packaging – ready for gift giving or as elegant storage bags. Products from the Seasons Collections arrive in beautiful custom made bags with the Kashmir logo on top and Dynasty Rugs arrive in custom made rug bags.
16. Can I have a package delivered on Saturday?
We do not offer Saturday delivery at this time.
17. What if I need help making a selection? Do you have a personal shopping service?
Please email us at sales@KashmirCompany.com and we can help you find the perfect gift, provide you with product information and answer any questions you may have. You may also contact us at 1-877-KASHM-1-R.
18. What is the Dynasty Collection?
The Kashmir Company brand for Regal Home Furnishings from Kashmir – source for hand woven, authentic and regal 100% silk carpets from Kashmir. Read more at Dynasty Link.
19. What is the Seasons Collection?
The Kashmir Company brand for Timeless and Classic Fashion Accessories specializing in exclusive one of a kind shawls and wraps hand made and hand embroidered in the valley of Kashmir. Read more at Seasons link.
20. What is the Kashmir Company Contact Information?
Email : info@KashmirCompany.com, sales@KashmirCompany.com, support@KashmirCompany.com
Phone : 1-877-KASHM-1-R